Privacy Policy

Effective Date: 1 Jan 2025

At Tredarixa Trading Private Limited (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address, payment details, and other information you provide during registration or purchases.
  • Non-Personal Identification Information: IP address, browser type, device information, and browsing behavior on our site.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders
  • Provide customer support
  • Improve and personalize your shopping experience
  • Send promotional communications (with your consent)
  • Comply with legal obligations

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including fulfilling orders and complying with legal obligations. For refund and cancellation requests, we retain data for a period of 30 days.

4. Data Sharing and Disclosure

We will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business (e.g., payment processors, shipping companies) under strict confidentiality agreements.

We may also disclose your personal data if required by law or if necessary to protect our rights or comply with a legal process.

5. Security

We implement a variety of security measures to ensure the safety of your personal information, including encryption and secure servers. While we take reasonable precautions to protect your data, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences and improve site functionality. You can disable cookies in your browser settings, but doing so may affect your ability to use some features of our site.

7. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at tredarixatrading@gmail.com.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted with a new effective date.

Contact Information

Tredarixa Trading Private Limited
Email: tredarixatrading@gmail.com | info@martster.in
Phone: 9211208325
Office Address: Shop No. 303, Block – D, LSC Parshant Vihar, Rohini Sector 5, Delhi, India – 110085