Seller Documentation Policy

Effective Date: 1 Jan 2025

This Seller Documentation Policy outlines the mandatory documents required for seller registration and continued operation on the fashion marketplace managed by Tredarixa Trading Private Limited. Ensuring the authenticity and accuracy of these documents is essential for compliance and operational transparency.

1. Required Documents for Seller Registration

All sellers must submit the following documents during registration:

  • GST Certificate – Mandatory for sellers liable to pay GST.
  • PAN Card – For tax identification and verification.
  • Bank Account Details – Cancelled cheque or bank statement to set up payments.
  • Business Address Proof – Utility bill, rent agreement, or registration certificate.
  • Aadhaar Card / Company Incorporation Certificate – For identity verification.
  • Digital Signature (if applicable) – For large-volume sellers or registered companies.

2. Document Verification Process

  • All submitted documents undergo manual and/or automated verification.
  • Verification typically takes 24–48 business hours post submission.
  • In case of discrepancies, the seller will be contacted for clarification or resubmission.

3. Ongoing Compliance

  • Sellers must ensure that submitted documents are always valid and up-to-date.
  • Any changes in legal structure, GST status, or bank details must be promptly updated in the seller dashboard.
  • Periodic re-verification may be initiated by the platform to ensure compliance.

4. Confidentiality & Security

  • All documentation is handled in compliance with applicable data protection laws.
  • Documents are stored securely and accessed only by authorized personnel for verification purposes.

5. Rejection or Blacklisting

Your application may be rejected, or your seller account suspended in cases where:

  • Forged or tampered documents are provided.
  • There is a failure to provide valid documentation after repeated requests.
  • Regulatory violations are found during background checks.

6. Support for Documentation

For any queries or assistance regarding documentation, sellers may contact the support team using the details provided below.

Contact Information

Tredarixa Trading Private Limited
Email: tredarixatrading@gmail.com | info@martster.in
Phone: 9211208325
Office Address: Shop No. 303, Block – D, LSC Parshant Vihar, Rohini Sector 5, Delhi, India – 110085